I want to encourage you in this season of great travails.
The burden of the times we find ourselves in requires a great deal of discipline. Discipline to study, to research, to pray, to fast, to write and the list goes on and on. Please don’t let your limitations discourage you. If you fail, get up again, shake off the dust and pick up from where you left off. Never back down, and never give in. Keep pushing forward.
Someone said, “Motivation is doing something when you feel like doing it. Discipline is doing something regardless of how you feel.”
While this is true, we must all bear in mind that the end point of discipline is motivation. We start by doing things regardless of how we feel about it until we are doing it because we feel like doing it every time.
Discipline is the science of rewiring yourself to move from the comfort zone to the learning zone… To the point where your learning zone becomes your comfort zone and your comfort zone becomes your danger zone.
In fact, discipline rearranges the entire spectrum of the trio-zone – the comfort zone, the learning zone and the danger zone. Discipline re-wires you to redefine all three to empower your competitive muscle.
“Comfort” becomes Danger, Danger becomes a learning curve, and Learning becomes comfortable.
Lessons from a discussion between a five-year-old and his father.
A young boy of 5 asked his father, ‘’Dad, why do we pay tax?’’ The father went on and on about how taxpayer’s money is used to fix roads, fund security and education and he listed so many other uses appealing to logic and reason. He explained why tax should be paid but the young boy was still not persuaded by his father’s reply. Then the father said, “Even Jesus said, ‘Give to Caesar what belongs to Caesar'”.
Then the young child jumped at that answer, “Dad! That’s exactly my point. Caesar died over 2000 years ago, why do we still pay taxes to him?”
From this story, we can clearly see that the effective teacher is not the one who simply ‘knows his onions’ or the one who can merely communicate his points fluently.
On the contrary, the effective teacher understands his audience (not just his onions) and makes a conscious effort to connect with them (not just to communicate).
Creating long lasting customer loyalty is becoming alarmingly scarce in our business environment. So what do we do if we must change that experience? Let me suggest to you the three Ts of business retention.
To maximize customer satisfaction, we must DEAL in the three “T”s – Time, Treasure and Trust.