BUSINESS: How to Maximize Customer Satisfaction

Creating long lasting customer loyalty is becoming alarmingly scarce in our business environment. So what do we do if we must change that experience? Let me suggest to you the three Ts of business retention.

To maximize customer satisfaction, we must DEAL in the three “T”s – Time, Treasure and Trust.

Continue reading

Advertisements

CHRONICLES OF THE KINGDOM: The Weight of the Crown

“With great power comes great responsibility.”
~William Lamb~

Rick Joyner often says that Christianity is the greatest adventure ever! It’s unfortunate though that that’s not the experience of many. I remember a colleague who professes to be Christian but drinks. When I asked him how he reconciles both his faith and his alcohol he said to me, “The faith was too boring for me, I had to spice it up with some buzz.”

Where then is the adventure in Christianity? It is in the rights and privileges we receive as born again citizens of God’s Kingdom. As exhilarating as that might be, it is only the threshold of the adventure for all who truly believe. The peak of it all is when we carry the weight of the crown.

Continue reading

CHRONICLES OF THE KINGDOM: The Birthright

“At that time you were without Christ, being aliens from the commonwealth of Israel and strangers from the covenants of promise, having no hope and without God in the world. But now in Christ Jesus you who once were far off have been brought near by the blood of Christ.”

~Ephesians 2:12~

What drives Nigerians to desperately want their children born “abroad”? Is it better health care that drives them or something else? We all would agree that the motivation is better citizenship. The conviction is that they are securing a better future for their children by ensuring they become citizens of a better country.

Continue reading